Addressing customer paradoxes... in the digital world

Présentation des perspectives d'évolution de la relation client à l'ère du numérique (transaction, relation, expérience) par un cabinet de conseil expert dans le domaine.


Technical specifications

Release dateJuly 17th 2011
LanguageFrench
PublisherPEARSON
Categories
CompositionSingle-component retail product
SupportPaperback / softback
IllustrationsHalftones, unspecified, Illustrations, color
Measure21.0 cm (Height), 15 cm (Width), 490 gr (Weight)
Accessibility  No information is available regarding the accessibility of the format Paper